Actual Google reviews from actual humans in the Longview area. 🙂
I have nothing but praise for AVCO, especially for Hunter Hembrough, who took care of us from the beginning to the end of the process. Hunter went above and beyond. He was not only knowledgeable about his trade, but profesional, very patient and flexible. He explained every step of the process, was always there when he said he would be, worked with our insurance company and made sure the job was done right. I never felt a sense of worry or concern during my experience because I felt I was in good hands with AVCO and as such I trusted the process. Thank you Hunter and AVCO for making this big decision a pleasant experience!read more
16:15 04 Dec 20
I had storm damage from the Oct 2019 storm. My insurance company sent an inspector and they determined that the damage was less than the deductible of $4700. I had about 5 different companies stop by and offer to get on my roof and look around. None of them were on it for more than 5 minutes over the next 9 months. Dave Freeman with AVCO stopped and asked if I minded if he took a look. I agreed but not really expecting anything different than the other 5. Boy was I wrong! He came down off of the roof after taking about a 100 pictures. He said that he believed that there was sufficient damage to the roof, gutters, patio cover and chimney to try again. I agreed to do it but again not expecting much. Again, I was 100% wrong. The insurance company inspector came out again and armed with plenty of documentation the inspector agreed with everything that Dave showed him!I couldn't believe it! Oh did I mention that during the period between the damage and getting my house repaired, I had changed to a different insurance company. Yes that's right! He told me that I was within the period that I could file against my previous insurance company. So I went from a claim that was less than $5000 to a claim check for over $30,000!I couldn't believe it! There were a few unexpected issues that were discovered along the way, but Dave always came through with an alternative. He was very attentive and really did look after the customer. We closed everything out yesterday (roof, gutters, patio cover, chimney, roof turbines and soffit vents ) and I could not be happier. I would highly recommend Dave and AVCO to anyone. Trustworthy and attention to detail is the experience you will have.read more
21:53 08 Nov 20
Caleb was great. Came out same day. Extremely thorough. I highly recommend this compnay.
01:55 29 Oct 20
Wow! I called AVCO on a Monday morning after our roof leaked during a rain storm. Representative Shiloh Childress came that afternoon and determined the only problem with the roof was around a vent which they fixed the following day. I fully expected to be told I needed a new roof. Honesty and integrity from a roofing company was not in my vocabulary until calling AVCO and Shiloh Childress.read more
13:30 02 Oct 20
The roofing job was great. I think they did a very good job. I did have some issues getting them to come back and take care of a gutter that was not hung correctly (did not drain right). It took many phone calls and emails to get the problem fixed, but they finally did take care of it.I would recommend them, but just be prepared to have to work a little bit to get any post job adjustments done.read more
14:34 28 Aug 20
Shiloh was great. He kept Richard Rothe informed on all parts of replacing our roof. He had a great team do the replacement. They cleaned up and didn’t damage any of my plants. By the way sorry for some of my plants being I. The way. Thank you. Highly recommend asking for Shilohread more
23:32 27 Aug 20
Jon Hopkins was beyond patient and informative for all the questions my husband and I had. The roofers showed up on time, worked diligently all day, cleaned everything up and our roof looks amazing! I am a real estate broker and deal with a lot of houses and am thoroughly impressed with Avco and will definitely be recommending them if my clients need a roofing company. 👍🏼read more
Blue Sky Group Realty Longview, Texas
23:47 14 Aug 20
I highly recommend Avco Roofing. Hunter Hembrough and his crew are top notch professionalism! Hunter walked through the process with me and explained down to the detail.read more
17:00 18 Jun 20
I had a large tree fall on my house damaging my roof and storage building and causing major damage to my in ground pool and fence. Keith not only fixed the roof, he also dealt with insurance for me and set up all of the other repairs that needed to be done. Not only did Keith and Avco do an absolutely great job on my roof, he helped me in an overwhelming situation. Keith and Avco were professional and courteous. Keith is a great guy to work with and I highly recommend using them!read more
18:52 16 Jun 20
Finally a roofing company with integrity! I don't just love that they do quality work, but I love how much they invest back into the community! Service projects, non profit donations and more - they are always up to something good. Dave is top notch and has been so helpful and professional!read more
15:15 25 Apr 20
Incredible heartfelt diligent service! Beautiful new roof on my mom and dad’s house. Can’t recommend AVCO roofing and James Bell highly enough!! Thank you again AVCO!read more
23:54 01 Apr 20
AVCO installed our roof in April 2018 and was extremely helpful through the process. Tyson took the time to explain everything to us. Then this year in one of the storms a limb fell on the house and caused some minor damage. I called for them to check it out and within a few hours Tyson was back to check it out. He was able to repair the damage the same day. All roofing needs I will ever need will go through AVCO and preferably Tyson as he is professional and responsive to questions and concerns.read more
19:58 27 Mar 20
Highly recommended! Eric Hill and his crew were outstanding start to finish. Eric responded immediately to my request for an estimate. He's very knowledgeable about not only roofing, but made dealing with the insurance company an absolute breeze. The crew did a great job on the roof, completing the job in less than day and it looks great! Eric also arranged for new gutters to be installed. Start here and you won't have to look any further.read more
21:38 09 Mar 20
Great job done on our new roof. Hunter made the process of working with the insurance company go very smoothly. His crew is very professional and we are very satisfied with the results. Big thanks to Avco roofing!read more
01:13 08 Mar 20
George & Michelle McFarland in Kilgore are absolutely amazing. They are very knowledgeable and went above and beyond to help us with our insurance claim. They were very upfront and honest with us about anything that came up and were very fair on the price. Plus they were able to finish the whole roof in a single day! I work with a lot of construction contractors in my job and they are the best I've ever dealt with, BY FAR. Highly recommend them for anyone in the Kilgore/Henderson area.read more
22:58 14 Feb 20
This was one of the best work crews I've seen in a very long time. They always started on time made sure they kept the work area as clean as possible and finished the job right on schedule. I give them my full endorsement.read more
00:00 23 Oct 19
Grandparents had a bad leaking metal roof. No one wanted a leak not something wrong with this roof. Eric Hill from AVCO was contacted. In no time he was out and has done a full inspection of the roof. Soon after, he identified the problem causing the leak and had the roof leak free. Even had to get specialty equipment to get the job done Eric did great work on my grandparents roof. He is very professional and efficient. In a terrible time he arrived and really helped my family. 5 stars all around on Eric Hill and the job AVCO did.read more
00:28 16 Oct 19
Can not say enough good things about our experience with AVCO. Eric Hill and his team did everything they said they would, they were punctual, thorough and honest. Would gladly call them again should the need arise. They were great!read more
17:43 11 Sep 19
We are very pleased with the out come of the job Avco Roofing did for us. Eric bid the job and carried it out in a timely matter. He was on the job site and supervised his employees daily. Excellent job!! We have had several compliments on the roof. Thanks again for a job well done!!Earle Bootheread more
20:24 29 Aug 19
Keith Larue very professionally addressed all questions and thoroughly presented the relevant information to roof replacement. Kept me informed and followed up after completion. The crew did a masterful job and meticulously left the property clean.read more
00:42 13 Aug 19
While some people may not look forward to a new roofing project, AVCO knows how to assure a smooth process and how to provide the best customer experience. I was impressed from the very beginning with the responsiveness of AVCO and especially the project management by Eric Hill. Eric was professional, courteous and friendly throughout our entire project. He outlined all the steps AVCO would take, and he ensured they were executed perfectly. The roofing crew was "top-notch", and they were energetic, productive and methodical all the way through to the clean-up activities. If you want the job done right, GO with AVCO!read more
18:15 27 Jul 19
I am very pleased with the new roof. I was very impressed with how professionally Eric Hill went through the process. The price was better than I was expecting. Everything went great and the clean up was excellent. I highly recommend them!read more
19:02 13 Jul 19
Cary Williamson was extremely professional and provided outstanding service. They were done in a days time and gave the house a million dollar upgrade. It had been listed for three months and a day after the new roof, we had an offer above asking price. Top notch, 5 star service.read more
23:32 11 Jul 19
We are very pleased with our new roof. With the help of Eric Hill everything went great. From start to finish he was involved answering every question. I am going to recommend AVCO ROOFING. There Very good an clean up after Finishingread more
23:53 01 Jul 19
Our roof leaked in February of 2018. My wife called AVCO Roofing and Cade Carnette came out to assess the status of our roof. He found bad hail damage, put his own tarp over it, and let us keep the tarp through the rainy season. Cade assisted us through the insurance process and explained clearly what the next steps were. The insurance company agreed that the roof needed to be replaced, so we met with Cade to set a date for the replacement. Cade explained in detail what we could expect to happen on the day of the replacement and gave us several color options for the new shingles along with several examples. On the day of the replacement, AVCO Roofing showed up at about 7:30 am and was done replacing the roof by 3:00 pm. All in all, AVCO Roofing made the process of replacing our roof streamlined and less stressful. We love our new roof and would gladly recommend them.read more
01:53 27 Jun 18
Dealing with Keith LaRue was a pleasure! He is totally professional. After having been in business myself I truly appreciate somebody who does exactly what they say they’re going to do. Completely satisfied with the roofing job!read more
00:33 02 Feb 18
AJ Kough and Avco Roofing did a fantastic job of replacing our hail damaged roof. AJ thoroughly explained what to expect from beginning to end and was there to answer any questions and assist us in any way possible. They did a great job on the roof and the cleanup afterward. We are very pleased with how quickly and smoothly everything went. We definitely recommend AJ and Avco Roofing.read more
22:08 22 Jan 18
After having difficulty finding someone in Carthage to repair a leak on our roof, we eventually met AJ working on another house in the neighborhood. He inspected our house and found hail damage, and he guided us through the process from when we filed the insurance claim until his crew was cleaning up after replacing our entire roof. They were helpful, professional, and did a thorough job on both the roof and the cleanup after. We are glad to know who to call if we ever have issues in the future.read more
19:46 12 Jan 18
I would recommend Avco Roofing to anyone needing a new roof. They recently put a new roof on our house and we are very happy with it. From start to finish they were professional, friendly, and got the work done in a timely manner. They also did a good job cleaning up afterwards. Project Manager, Keith LaRue, was very helpful to us. He really took the time to make sure we understood everything, from the insurance process to the roofing process and the options we had. It’s clear that customer satisfaction is a priority for Avco Roofing.read more
03:27 26 Nov 17
I can't say enough good things about our experience with AVCO. Our Project Manager, Jon Hopkins, made the insurance claim process effortless. He was totally committed to ensuring our satisfaction. The installation team members were fast, polite and professional. HIGHLY RECOMMEND!!!!read more
00:40 10 Nov 17
Just had a brilliant experience with Avco. Our roof was damaged after the recent storms and the entire thing needed replacing. Our project manager Jon delivered way beyond expectation and was there for us every step of the way.read more
15:46 23 May 17
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